Fort Wayne, Indiana
Let’s Talk Tech
Reach out for a free consultation, a quick question, or a custom quote — a real person will get back to you fast.
Contact Details
Prefer to reach out directly? Here’s how to find us.
Business Hours
Mon – Fri · 9:00 AM – 6:00 PM ET
Emergency support available for active monthly clients
Service Area
Fort Wayne, Indiana & Remote Nationwide
On-site visits in the Fort Wayne metro area
Credentials & Trust
Certified expertise you can count on — with no long-term contracts or hidden fees.
PMP® Certified
No Long-Term Contracts
Transparent Pricing
Microsoft 365 Specialist
Free Initial Consultation
Send Us a Message
Fill out the form and we’ll get back to you within one business day — usually much sooner.
Your information is kept private and never sold or shared.
Frequently Asked Questions
Still have questions? Email us or call (260) 209-4659.
What services do you offer?
We offer IT helpdesk & remote support, Microsoft 365 setup and migration, network and device troubleshooting, PMP®-certified project management, website & digital solutions, and monthly flat-rate support packages for small businesses and home users in Fort Wayne and remotely nationwide.
Do you offer remote or virtual support?
Yes — most issues can be resolved remotely with a secure screen-sharing session. You just need an internet connection. On-site visits are also available for clients in the Fort Wayne, Indiana metro area when hands-on help is needed.
How much do your services cost?
Monthly support packages start at $100/month for home users and scale up to $600/month for growing businesses. Hourly consulting is also available. Contact us for a free consultation and we'll recommend the right fit for your situation — no pressure, no obligation.
Are there long-term contracts?
No. We don't believe in locking clients into long-term contracts. Monthly support packages are billed monthly with no commitment beyond 30 days. You stay because the service is good, not because of paperwork.
Can you help migrate us to Microsoft 365?
Absolutely. Microsoft 365 migration is one of our specialties — we handle email, contacts, calendars, files, domain configuration, user account setup, and post-migration testing. Migration is included at no extra cost for Enterprise plan clients; other tiers receive a custom quote based on data volume and complexity.
How quickly do you respond to support requests?
Response times depend on your plan. Essentials clients receive best-effort response during business hours (Mon–Fri 9 AM–6 PM ET). Professional clients get a 1–2 business day guarantee. Business and above receive priority response, and Premium clients have a same-day target. Active monthly clients also have access to emergency support outside normal hours.
Is the initial consultation really free?
Yes, completely. We'll talk through your situation, answer your questions, and recommend what we think is the right plan — with no sales pressure. If we're not the right fit, we'll tell you that too.
Who is Homestay Lucy LLC?
Homestay Lucy LLC is a Fort Wayne, Indiana–based IT consulting firm led by a PMP®-certified professional. We specialize in practical, affordable technology support for small businesses and home users — with clear pricing, no jargon, and a real person answering your calls.
Ready to Get Started?
Schedule a free consultation — no commitment, no jargon, just straightforward IT help.